Strengthen and expand your credit card program
Elan's turnkey credit card program delivers a solution that removes costs, reduces risks, and improves the member experience. We know it's about more than a card — it’s about developing loyalty and value for your members.
State of the art products
Elan's product suite is designed to integrate seamlessly into your credit union and offer the best products to your consumer and business accounts. Learn more about available cards.
Innovative payment solutions
Cardmembers have access to payment solutions including Card ExtendPay®, the Elan buy now, pay later feature, and Paze℠, a streamlined new checkout option that offers consumers an online transaction alternative that brings added ease and security to the cardmember.
Online access and servicing
Elan offers advanced web and app access for cardmembers. From statements to text alerts we want to empower cardholders to be in control of their accounts. Spotlight features include real-time rewards, all-digital wallets, and fraud and protection management.
Cardmember support
Our digital-forward program starts with text-to-apply capabilities through real-time reward redemption for a seamless user experience. Members have access to U.S.-based, bilingual customer service 24/7/365 — a team that's maintained a 95% satisfaction rate for the last three years.
Fraud detection team
Through the use of proactive prevention tools and recovery processes, the Elan Fraud Detection System overlays the authorization process to alert users of abnormal spending habits. We provide industry-leading fraud detection and low loss rates, so you and your members can be confident cards are always secure.
Cardmember service team
Our dedicated customer service representatives are available 24/7/365. Each call is answered using your credit union’s name to build trust and loyalty with your members. Our team can assist with balance inquiries, available credit, payments, credit line increases, authorizations, account information and lost or stolen card requests.
Resources
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White Paper
Monday, September 30, 2024 Elan Credit CardUnlock the Future of Payments: Transformative Technology Insights for Credit Unions
Discover the Strategies to Enhance Member Experience and Drive Growth in a Rapidly Evolving Financial Landscape -
White Paper
Friday, August 9, 2024 Elan Credit CardHow to Supercharge Your Credit Card Program
Are you actively investing in your credit card program or is it on autopilot? -
Research / Report
Wednesday, May 15, 2024 Elan Credit CardThe Results Are In: How Card Type Impacts Spending
Explore additional data on consumer card type preferences, drivers that impact usage, and trends by demographic in the full report.