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Monday, July 13, 2026 Bassett Capital Group

Payments Have Become Core to the Member Relationship. Is Your Payment Strategy Ready?

Members now interact with their credit union through the card they tap and the wallet they use far more than through any branch or digital channel. This paper examines the five forces reshaping the payment relationship — and what a member-first response requires before Big Tech, P2P, and BNPL own the moment for good.

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