As fraud grows more sophisticated and regulatory expectations accelerate, credit unions are being challenged to rethink how they protect members. Trusted Contacts are quickly emerging as a powerful solution at the intersection of compliance, fraud prevention, and relationship banking. This guide shows how a thoughtful Trusted Contact strategy helps credit unions respond faster to fraud, engage families in protection, and unlock new opportunities for sustainable deposit growth.

What you’ll learn:

• Why Trusted Contacts are becoming a regulatory expectation—not a best practice

• How involving family and caregivers strengthens fraud detection and response

• Ways Trusted Contacts reduce call center strain and improve operational efficiency

• How Trusted Contacts deepen multigenerational relationships and drive low-cost deposit growth

• What it takes to implement Trusted Contacts in a compliant, scalable way

Download the guide today.