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Results > Policies and Procedures: (12)

eBook
5 Keys to a Successful CRM Implementation for Credit Unions
Thursday, September 21, 2023 Solutions Metrix Drive member engagement and increase operational efficiencies in your institution by unleashing CRM’s potential - but first, dive into expert strategies that ensure implementation success with this complimentary eBook!
Guide
3 Things Every Leader Should Do Today
Tuesday, August 29, 2023 FI Strategies Being a highly effective leader is a learned skill. Therefore, every leader must consistently hone their skills and establish a regimented process. This report shares three skills and processes every aspiring great leader should begin developing today.
White Paper
Scenario Analysis: Incorporating Uncertainty Into Your Loan Analysis
Friday, August 25, 2023 LoanStreet Scenario analysis makes it is possible to create a broader set of forecasted results, allowing your institution to assess the sensitivity to deviations in projected performance and manage uncertainty.
Guide
How to Turn Managers into Coaches and Leaders
Wednesday, August 23, 2023 FI Strategies For many people in managerial roles, they have received very little, if any, training on how to be a coach and leader. A highly successful transition from “manager” to “coach” requires three key components. Download this free guide to learn more.
Guide
Four Must-Haves for a Highly Motivated Culture
Monday, July 31, 2023 FI Strategies There are many ways you can try to create an optimally effective culture, but following these four proven steps will position your culture as a real differentiator for attracting, motivating, and retaining employees. Download your 4-step guide now.
On-Demand Webinar
Building a Resilient, Unified Risk Management Financial Crime Framework
Wednesday, July 19, 2023 Effectiv.ai Within risk management lies three crucial pillars of detecting and preventing financial crime: fraud prevention, KYC (know your customer), and ongoing monitoring. Learn the benefits of a much-needed unified approach with this exclusive on-demand webinar.
Guide
Four Bookstore Strategies your Credit Union Should Adopt
Monday, July 17, 2023 FI Strategies Selling books is certainly a different world than retail banking but there are many lessons a credit union can learn from what Barnes & Noble (B&N) has done. Here are four strategies you should adopt at your credit union.
On-Demand Webinar
Identity Fraud - Exploring the Risks, Challenges, and Mitigation Strategies
Wednesday, July 12, 2023 Effectiv.ai Identity fraud is a major threat to financial institutions, with fraudsters constantly seeking new ways to obtain personal information. This video explores the risks and challenges of 1st, 3rd and synthetic fraud and strategies employed to mitigate them.
Guide
How Conversational IVR is Revolutionizing the Modern Contact Center
Monday, May 15, 2023 Boost.ai In this guide, we explore how credit unions can leverage cutting-edge conversational AI-powered voice bots to empower self-service and reduce wait times, creating a positive and lasting brand impression with their customers.
Research / Report
Critical Components of a Thriving Branch Culture
Monday, May 1, 2023 FI Strategies Download this report which explores how to enhance your cultural components and better satisfy the needs of your customers and employees.
White Paper
Think Beyond Credit Score: How Credit Unions Can Grow and Engage Members
Thursday, September 22, 2022 Elan Credit Card As generational desires for credit card services shift, take a new look at your credit union's digital capabilities and card member qualifications.
White Paper
Three Keys to a Thriving Performance Culture
Monday, August 16, 2021 FI Strategies Every financial institution has a unique and critical opportunity right now to invest in their performance culture. The future success of their MX and EX will be largely determined by how they seize this opportunity.