CU Resource Library

Guide

Wednesday, September 27, 2023 LoanStreet

Commercial Lending: How to Start or Scale a Robust Program

In this guide, learn what key components of technology can help a credit union to launch a commercial program or rapidly scale an existing one.

Guide

Tuesday, August 29, 2023 FI Strategies

3 Things Every Leader Should Do Today

Being a highly effective leader is a learned skill. Therefore, every leader must consistently hone their skills and establish a regimented process. This report shares three skills and processes every aspiring great leader should begin developing today.

Guide

Wednesday, August 23, 2023 FI Strategies

How to Turn Managers into Coaches and Leaders

For many people in managerial roles, they have received very little, if any, training on how to be a coach and leader. A highly successful transition from “manager” to “coach” requires three key components. Download this free guide to learn more.

Guide

Monday, July 31, 2023 FI Strategies

Four Must-Haves for a Highly Motivated Culture

There are many ways you can try to create an optimally effective culture, but following these four proven steps will position your culture as a real differentiator for attracting, motivating, and retaining employees. Download your 4-step guide now.

Guide

Monday, July 17, 2023 FI Strategies

Four Bookstore Strategies your Credit Union Should Adopt

Selling books is certainly a different world than retail banking but there are many lessons a credit union can learn from what Barnes & Noble (B&N) has done. Here are four strategies you should adopt at your credit union.

Guide

Thursday, June 8, 2023 LoanStreet

How to Build a Loan Participation Program

In this How-To Guide, you will learn just how easy it is to get started, whether you are a loan participation buyer or seller.

Guide

Monday, May 15, 2023 Boost.ai

How Conversational IVR is Revolutionizing the Modern Contact Center

In this guide, we explore how credit unions can leverage cutting-edge conversational AI-powered voice bots to empower self-service and reduce wait times, creating a positive and lasting brand impression with their customers.

Guide

Wednesday, May 3, 2023 Boost.ai

Customer Service Trends and the Rise of AI Chatbots in 2023

In this free guide we examine the latest market and technology trends that are shaping the adoption of artificial intelligence in customer service and redefining how credit unions and consumers interact in a post-pandemic world.

Guide